IBIS 2018 Frequently Asked Questions

How do I get there?

The Park Hyatt Aviara Resort is located at:

7100 Aviara Resort Drive
Carlsbad, CA  USA  92011

The resort is approximately 30 miles north of the San Diego International Airport and within driving distance of other regional and international airports such as Carlsbad’s McLellan-Palomar Airport – just minutes away – Orange County Airport and Los Angeles International Airport.   The resort is also close to two Amtrak stations: Oceanside and Solana Beach.  We recommend that people flying in solo use Super Shuttle to get to and from the resort and that people coming in groups rent a car or take a taxi together to minimize costs.

The Park Hyatt Aviara team is happy to assist you with your specific travel arrangements.  Give them a call at 760.448.1234 for personal assistance.

Is there a dress code for IBIS?

We want you to be comfortable.  The suggested dress code, including all evening events, is business casual.  FYI – the resort keeps meeting room temperatures at approximately 72°.

What will the weather be like?  

Incredible!  The average temperature in Carlsbad mid-June is 70° with a low of 61°.  If you want to check out the weather forecast before your arrival, you may want to visit www.weather.com

What’s included in my registration fee?

  • Three full days attendance to all track sessions + 3 Superhero inspired hands-on boot camps of accelerated immersion training and knowledge transfer around the BusinessObjects tools that goes far beyond the traditional including BusinessObjects Web Intelligence, Xcelsius/Dashboards 4.x, IDT and so much more…
  • Three nights luxury resort accommodations at the award-winning Park Hyatt Aviara Resort, Carlsbad, CA – situated close to the spectacular Pacific Ocean.
  • All top-notch meals and special events, resort fees, high speed Wi-Fi/internet, generous resort amenities and special discounts for IBIS attendees.

How can I make my payment?

You can make your payment on the Registration page (linked to attendibis.com) via credit/debit card or by Check, Money Order, PO (if this options is selected you will receive an invoice from us)

Can I register later for a Pre or Post-Seminar training class?

Yes you can! If you decide that you want to register for a pre or post -seminar after you’ve registered for the Main Conference, just contact the IBIS concierge team at and we will get that squared away for you.

Can I get a certificate for attending one of the training workshops or boot camps?

Yep! If you would like to get a certificate for attending any of your training workshops or boot camps let your instructor know and we will get it sent over to you after the conference.

Do I need a confirmation number when I check in to the hotel?

No, your reservation is made through InfoSol as part of the IBIS Master list.   Simply tell the front desk at check-in that you are registered for the IBIS 2018.

Can I stay and additional night before of or after the conference?

Absolutely, a special discounted room rate of $316/night will be available 3 days pre and post IBIS 2018, based on availability. Please make sure to update your Personal Preferences and make your payment, so we can communicate this information to the hotel.  

How much is parking at the hotel?

Valet parking will be $10 night during these dates: 6/17-6/22 and after that it will go back to normal price of $35/night.

Can I make changes to my personal preferences?

No problem.  After you have completed your personal preferences selections, if you would like to make changes to your hotel nights or other preferences, contact the IBIS concierge team at ibis@infosol.com to make those changes for you.

Can I bring a guest and/or my family? 

Yes, spouse/guest and children are welcome to share your room at no additional cost.  If your spouse/guest plans to join in the group meals and scheduled evening events, we ask that you register them for the IBIS Spouse/Guest Registration as part of your personal preferences selections.  If you would also like to include your family during the group meals, please contact the IBIS Concierge team at ibis@infosol.com  to make arrangements.

How much is the Spouse Registration and what does it include?

The spouse registration includes all group meals, evening receptions and special events during IBIS 2018. The spouse registration cost will be available shortly.

What family activities are available?

In addition to an Arnold Palmer-designed Golf Course, a heavenly spa and a variety of offerings for the big “kids,” Park Hyatt Aviara Resort also offers fun activities for little people:  from sparkling pools, a complimentary game room to movies and Camp Hyatt.  The perfect destination for your family getaway, the resort offers playful activities for kids of all ages in San Diego, and is just minutes from the most exciting attractions and activities in San Diego.

What is the cancellation policy?

Prior to May 25th, 2018, an $988 cancellation fee will be deducted from a registration refund.  After May 25th, registration fees are 100% non-refundable.  An attendee can substitute another attendee with no penalty.