IBIS 2016 Frequently Asked Questions

How do I get there?

The Park Hyatt Aviara Resort is located at:

7100 Aviara Resort Drive
Carlsbad, CA  USA  92011

The resort is approximately 30 miles north of the San Diego International Airport and within driving distance of other regional and international airports such as Carlsbad’s McLellan-Palomar Airport – just minutes away – Orange County Airport and Los Angeles International Airport.   The resort is also close to two Amtrak stations: Oceanside and Solana Beach.  We recommend that people flying in solo use Super Shuttle to get to and from the resort and that people coming in groups rent a car or take a taxi together to minimize costs.

The Park Hyatt Aviara team is happy to assist you with your specific travel arrangements.  Give them a call at 760.448.1234 for personal assistance.

Is there a dress code for IBIS 2016?

We want you to be comfortable.  The suggested dress code, including all evening events, is business casual.  FYI – the resort keeps meeting room temperatures at approximately 72°.

What will the weather be like?  

Incredible!   The average temperature in Carlsbad mid June is 70° with a low of 61°.  If you want to check out the weather forecast before your arrival, you may want to visit www.weather.com

What’s included in my registration fee?

-Three full daysof accelerated immersion training and knowledge transfer around the BusinessObjects tools that goes far beyond the traditional including BusinessObjects Web Intelligence, Xcelsius/Dashboards 4.x, IDT and so much more…

-Three nights resort accommodations at the award-winning Park Hyatt Aviara Resort, Carlsbad, CA – situated close to the spectacular Pacific Ocean (a $1700 value)

-Group meals, breaks, events, resort fees, discounted $10/night valet parking for 3 nights, high speed Wi-Fi/internet, generous resort amenities and special discounts for IBIS 2016 attendees (a $1600 value)

How can I make my payment?

You can make your payment on the registration section via credit/debit card or by Check, Money Order, PO (if this options is selected you will receive an invoice from us)

Can I register later for a Pre or Post-Seminar training class?

Yes you can! If you decide that you want to register for a pre or post -seminar after you’ve registered for the Main Conference, just contact the IBIS concierge team at ibis@infosol.com and we will get that squared away for you.

Can I get a certificate for attending one of the training workshops or boot camps?

Yep! If you would like to get a certificate for attending any of your training workshops or boot camps let your instructor know and we will get it sent over to you after the conference.

Do I need a confirmation number when I check in to the hotel?

No, your reservation is made through InfoSol as part of the IBIS Master list.   Simply tell the front desk at check-in that you are registered for the IBIS 2016/InfoBurst User Conference event.

Can I stay and additional night before of or after the conference?

Absolutely, a special discounted room rate of $240 will be available 3 days pre and post IBIS 2016, based on availability. Please make sure to update your Personal Preferences so we can communicate this information to the hotel.  The extra night(s) stayed will be your responsibility upon check out.

Can I make changes to my personal preferences?

No problem.  After you have completed your personal preferences selections, if you would like to make changes to your hotel nights or other preferences, contact the IBIS concierge team at ibis@infosol.com to make those changes for you.

Can I bring a guest and/or my family?

Yes, spouse/guest and children are welcome to share your room at no additional cost.  If your spouse/guest plans to join in the group meals and scheduled evening events, we ask that you register them for the IBIS Spouse/Guest Registration as part of your personal preferences selections.  If you would also like to include your family during the group meals, please contact the IBIS Concierge team at ibis@infosol.com  to make arrangements.

How much is the Spouse Registration and what does it include?

The discounted spouse registration fee of $670 includes all group meals, evening receptions and special events during IBIS 2016.

What family activities are available?

In addition to an Arnold Palmer-designed Golf Course, a heavenly spa and a variety of offerings for the big “kids,” Park Hyatt Aviara Resort also offers fun activities for little people:  from sparkling pools, a complimentary game room to movies and Camp Hyatt.  The perfect destination for your family getaway, the resort offers playful activities for kids of all ages in San Diego, and is just minutes from the most exciting attractions and activities in San Diego.

What is the cancellation policy?

Prior to May 28, 2016, a $750 cancellation fee will be deducted from a registration refund.  After May 28, registration fees are 100% non-refundable.  An attendee can substitute another attendee with no penalty.

2 comments on “IBIS 2016 Frequently Asked Questions”
  1. Rose Mary Maciel

    I am interested in your conference but would like some additional information. There are no classes scheduled for the 2nd day of the post conference. When will those be posted and will the same discounts apply. We are a government entity. Do you have government pricing. I am hoping that I can get approval to send 2. What will the pricing be for May?

  2. JShields

    Hey Rose,

    I will have an account manager follow up with you directly.



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