Tuesday, June 18th 1:15pm – 2:15pm
Vehicle dealerships work on tight margins, complex manufacturer incentives /rebates and fierce competition. Customer satisfaction and retention is essential for success and there are so many factors that affect this. Holman Enterprises are leveraging data visualization, geospatial , telematics and mobile technologies in new and creative ways to improve customer satisfaction for vehicle dealerships that could revolutionize the industry. This fascinating case study will show how these new applications are being used along with the tangible benefits that have already been achieved.
TONY CANDELORO AND HARVEY SMITH – HOLMAN ENTERPRISES